Overview
We want every client to subscribe with a clear understanding of what each plan includes. Please review the plan details, Terms & Conditions and Disclosure before making a payment. This policy applies to all fees paid to TradeMantra.
Before Services Begin
If you cancel after payment but before your services have been activated, the fee paid will be refunded in full (less any non-recoverable payment gateway charges, if applicable).
Early Termination
If the services are terminated before the end of the subscription period — whether by you or by us — the fee for the unexpired period of the subscription will be refunded on a pro-rata basis, without any breakage fee, in accordance with SEBI guidelines for Research Analysts.
Advance Fees
Fees may be collected in advance for a period not exceeding one year. For individual and HUF clients (other than accredited investors), total fees do not exceed ₹1,51,000 per annum per family, excluding statutory charges.
How to Request a Refund
- Email Compliance@trademantra.net from your registered email address with the subject "Refund Request".
- Include your name, registered mobile number, plan and payment reference.
- We will acknowledge your request and share the refund calculation.
Timelines & Mode
Approved refunds are credited to the original source account (the bank account or instrument used for payment). Processing timeline: [Details to be updated].
GST
GST charged on the refunded portion will be adjusted in accordance with applicable GST rules.
Questions
For any questions about this policy, contact Compliance@trademantra.net or call +91 74981 81242.